網上購物條款及細則

Effective Date: 1 May, 2020

Kesalan Patharan HK網上購物條款及細則

歡迎來到 Kesalan Patharan HK 網上商店。我們的目標是為您帶來簡單、便捷和安全的購物體驗。

請注意,於本網店Kesalan Patharan HK內之上購物政策中的條款與細則(「條款及細則」)僅適用於透過https://eshop.kesalanpatharan.hk進行的購物活動,除本文另有明確說明外,對於透過其他渠道,(包括品牌位於香港境內和境外的專門店及或專櫃),而進行的銷售交易,均對此條款及細則沒有法律效力。

如本條款及細則的中文及英文版本有任何差異,則以英文版本為準。

Welcome to E-Shop of Kesalan Patharan HK.

Our goal is to bring you a simple, convenient and secure shopping experience.

Please note that the Terms and Conditions for E-Shop of Kesalan Patharan HK (the 「Terms and Conditions」) apply solely to purchases within https://eshop.kesalanpatharan.hk and have no legal effect in sales transactions via other channels including our physical stores within and outside Hong Kong, except as expressly stated otherwise herein.

If there is any discrepancy between the Chinese and English versions of the Terms and Conditions, the English version shall prevail.

註冊帳戶

如需在https://eshop.kesalanpatharan.hk(下稱「本網站」)使用Pias Intercosmex (Hong Kong) Co., Ltd. (統稱「Pias」、「我們」、「我們的」或「本公司」) 提供的網上服務購買Kesalan Patharan產品(品牌名稱下稱「Kesalan Patharan」),請先註冊帳戶。於本網站註冊帳戶及使用帳戶,代表您同意就相關用途,向我們提供準確、最新和完整的個人資料(必要提供時)。註冊網上帳戶後,代表您同意本網頁之所有條款與細則。這亦代表您同意Kesalan Patharan有關收集、使用和披露您於本網站的個人資料之私隱政策。 Kesalan Patharan致力遵守香港法例第468章《個人資料(私隱)條例》所列之要求。

一般而言,我們不會以書面形式(如透過電郵)、電話或當面向您索取密碼。使用本網站,您有責任:(i)小心保管有關您使用帳戶與我們的服務,及(ii)以您的帳戶使用的服務之密碼。請小心保管帳戶密碼,以避免任何非授權使用帳戶的情況。如果您懷疑您的帳戶出現非授權使用情況,或您懷疑其他與您帳戶相關的安全事件,請立即聯絡我們。

會員計劃

當您成功建立網上帳戶後,您便可以開始在本網站購物。在本網站每消費港幣1元,即可獲得1分;而這會因為優惠推廣而有所變更,例如雙倍積分等。如果您已是現有會員,只有在本網站中註冊的個人資料與現有會員資料完全吻合時,在網上消費賺取的新積分會添加至您現有會員籍的積分內。因此,您必須提供正確及準確的個人資料。僅在此提醒您,除特別註明外,其他購物禮遇和服務均不適用於此網上購物。

積分

在本網站每消費港幣1元,即可獲得1分。在網上消費賺取的新積分將會於五天內加至您現有會員籍的積分內。僅在此提醒您,所有積分不可轉換至第三方,亦不可兌換現金。

所有賺取的積分,不論是否於網上購物賺取,只可於Kesalan Patharan專門店或專櫃兌換獎賞。 如有任何爭議,Kesalan Patharan 將保留最終決定權。

網站內容

Kesalan Patharan保留隨時修改或移除本網站任何內容而不作事前通知的權利。 Kesalan Patharan不會就本網站在任何時候或因任何原因導致不可用或暫時無法使用的情況而負責。

銷售條款

在本網站下達訂單,代表(i)您同意購買產品、(ii)您已年滿訂立具約束力的契約之法定年齡,以及(iii)您就有關訂單所提供的所有資料均為真實及準確,而您是所提供的付款方式之授權用戶。 您所收到的訂單確認並不代表我們接受訂單或與訂單相關的任何承諾。 在我們收到您的訂單後的任何時間,我們均保留全權及絕對酌情權接受、拒絕或修改任何由您提出的訂單要求之權利。若我們接受您的訂單,即當我們向您發送電子郵件以確認您所訂購的產品已從我們的發貨地點發貨時,便視為已訂立合同。

產品介紹

Kesalan Patharan致力確保本網站的內容及產品介紹準確及完整。 雖然我們已盡最大努力,但本網站上的任何內容和/或產品資料有時仍可能出現不準確、不完整或過時的情況。因此,我們不保證本網站資料準確、完整。如日後您發現所購買的產品與本網站所列的描述不符,歡迎與我們客戶服務部聯絡,請電郵至[email protected]  或於辦公時間內致電3607 9500 (星期一至星期五,上午十時至下午六時; 公眾假期除外)查詢。

價格

本網站上顯示的價格僅為港幣價格。

除非出現明顯錯誤,否則產品的價格以本網站列出之價格為準。雖然我們已盡力確保本網站列出正確價格,但仍有可能出現錯誤的情況,而我們保留更正價格的權利。如我們發現您購買的產品之價格有誤,我們會盡快通知您,並讓您選擇確認以更正的價格購買產品或取消訂購。如果我們無法聯絡您,該訂單會被取消。

為免發生疑問, Kesalan Patharan保留隨時在本網站上調整價格而不作事前通知的權利。

網上安全

Kesalan Patharan非常重視網上交易的安全。本網站使用安全通訊協定(SSL)數據加密技術,此為目前最先進的消費者網上安全技術。您在網上下達訂單時,該技術會將您的資料編碼加密。您可放心您下達訂單的過程為安全的。我們是使用認可及有信用的加密軟件。如需了解更多SSL加密軟件的信息,請參考此網頁。為了保證加密,您的瀏覽器必須支援SSL,而支援此軟件的瀏覽器包括但不限於:

AOL 5.0或更高版本
Internet Explorer 5.0或更高版本
Mozilla Firefox
Netscape 6.0(只適用於Windows)
Safari
Google Chrome

暫時缺貨

歡迎與我們客戶服務部聯絡,請電郵至[email protected]  或於辦公時間內致電3607 9500 (星期一至星期五,上午十時至下午六時; 公眾假期除外)查詢。

訂單處理過程

我們只會於工作日處理及運送訂單(星期一至星期五,不包括星期六、日及公眾假期)。

在星期六、日或公眾假期下達的訂單會於下一個工作日處理。

標準送貨訂單會於三至五個工作天內處理。

我們僅於香港境內提供送貨服務。

現時,我們未能接受送貨地址為香港境外的訂單。

在一般商業合理情况下,我們將盡最大努力在上述預計的時間處理訂單,但並不保證一定能夠符合該預計時間,我們無須因延誤負任何責任。

購買量上限政策

每款產品限量購買十件。如有任何疑問,歡迎聯絡我們,我們是很樂意協助您的。請電郵至[email protected]  或於辦公時間內致電3607 9500 (星期一至星期五,上午十時至下午六時; 公眾假期除外)查詢。

訂單狀態

您可在本網站查閱最近的訂單之狀態。登入「我的帳戶」後,便可查看訂單狀態。您亦可與我們聯絡,請電郵至[email protected]  或於辦公時間內致電3607 9500 (星期一至星期五,上午十時至下午六時; 公眾假期除外)查詢。

如希望追蹤訂單之送貨,請登入派送公司網頁或直接與他們客戶服務部聯絡。

取消訂單

當我們開始處理您的訂單後,您便無法作任何更改或取消。如您希望取消網上下達的訂單,請發送電郵至[email protected]或於辦公時間內致電3607 9500 (星期一至星期五,上午十時至下午六時; 公眾假期除外)聯絡我們。我們或許不能取消您的訂單,及我們的決定將為最終定論。

訂單或訂單中的部分產品有時可能被取消。部分原因為:

產品缺貨

無法處理您的付款資料

無法送貨至您提供的地址

訂單重複

顧客要求

超過購買量上限

如訂單被取消,我們會透過電郵通知您相關原因,並安排此項退款。如有任何關於訂單取消的疑問,請發送電郵至[email protected]或於辦公時間內致電3607 9500 (星期一至星期五,上午十時至下午六時; 公眾假期除外) 聯絡我們客戶服務部。

包裹遺失

如包裹追蹤資訊顯示您的貨品經已送達,但您未能收取貨品,請

1.詢問鄰居或家人

2.查看送貨地址附近

3.直接與派送公司聯絡

送貨服務

送貨除非另有說明(如本網站上列明之優惠),否則所有在本網站下達之訂單均採取以下送貨政策。

金額滿港幣600元或以上之訂單,可享免費送貨服務

金額少於港幣600元之訂單,需收取運費港幣30元

標準送貨服務只適用於香港境內訂單。

送貨服務範圍

標準送貨服務涵蓋香港島、九龍、新界、離島。此服務未能於指定地區提供,包括但不限於:大浪灣、羅湖、大澳、小蠔灣、蒲台島。

送貨服務不適於用香港境外

我們不接受以郵政信箱作為送貨地址。

貨品會寄送至顧客下達訂單時所提供的地址。每份訂單只限送貨至一個地址。如要將訂單內的部分貨品寄送至多個地址,請按不同地址分開下單。

送貨日及時間

我們在最合理的商業情況下會盡最大努力在下述預計的時間內送貨,但並不保證一定能夠符合該預計時間,我們無須因延誤負任何責任。

確認付款後,您的包裹會在三至五個工作天內處理及寄出。此資訊僅供參考,實際情況按照產品存貨而定。

在一般情況下,您可在三至五個工作天內收到您的貨品。偏遠地區可能需時較長。您的包裹可能需要額外時間方可送達。

星期六、日及公眾假期不提供送貨服務。

Kesalan Patharan保留權利,按照其認為適合的時間修改或更改上述離島送貨時間而不作事前通知。

貨品追蹤/更改送貨地址

當貨品寄出後,您會收到電郵,包括訂單追蹤號碼。如需追蹤貨品,請自行登入派送公司網頁或直接與他們客戶服務部聯絡。

貨品寄出後,如需更改地址,請直接聯絡派送公司另作安排。所有相關費用須由顧客承擔。

如顧客因個人理由未能收件,請直接與派送公司聯絡,以作安排。如多次未能成功派件,您的訂單可能會被取消,亦不會安排退款。

在我們控制以外之事件

Kesalan Patharan對因為超出Kesalan Patharan合理控制範圍之外的事件,致使其無法履行或延遲履行Kesalan Patharan按照本協議應盡之義務,無須負任何責任。

相關事件包括超越我們合理控制範圍以外的任何作為、事件、不作為或意外,亦特別包括(但不限於)以下情況:

  1. 任何罷工、停工或其他工業行動
  2. 內亂、暴動、外敵入侵、恐怖襲擊或威脅恐怖襲擊、戰爭(不論宣戰與否)、威脅戰爭或準備戰爭
  3. 火災、爆炸、風暴、水災、地震、地陷、流行性疾病或其他自然災害
  4. 第三方在使用鐵路、船舶、飛機、汽車運輸或其他公共或私人的交通工具時引致的延誤
  5. 因使用公共或私人電訊網絡而引致的延誤和服務中斷
  6. 任何政府的行為、法令、法規、規例或限制

Kesalan Patharan按照本協議之履行,於我們無法控制的情況持續期間應視同中止, Kesalan Patharan將另行按照該期間持續之長短而延長履行時間。

付款

我們只接受以下付款方式:

  1. Stripe (Visa/MasterCard/American Express/Discover/JCB/Union Pay)
  2. 銀行直接入帳

出於安全理由,您的帳單名字和地址必須與付款信用卡的名字和地址一致。對於未能符合此條件的訂單,我們保留取消的權利。

退換貨政策

在任何情況下,恕不接受退款/更換要求。

一般條款

本條款與細則應與私隱政策一併閱讀。用戶有責任閱讀、了解並於瀏覽及使用本網站時遵守本條款與細則。 Kesalan Patharan保留對本網站或條款與細則的任何部分作出修改而不作事前通知的權利。請不時查看本網頁面,以審查各樣更新,包括條款與細則及私隱政策是否有任何更新。

責任限制

Kesalan Patharan保證本網站出售的產品之品質均令人滿意。

Kesalan Patharan就本網站出售之產品的責任僅限於產品的價格。因侵權(包括疏忽情況下)、違約或其他情況,包括可預見與否,而引起之收入或收益損失、生意損失、營利或契約損失、可預期存款的損失、數據損失、浪費管理資源或辦工時間、間接損失或任何種類的損失, Kesalan Patharan均不須就此負責。

賠償

您須就所有以您的註冊帳戶名義進行的活動自負全責。無論有關活動是由您自己進行,抑或由獲得或未獲得您授權的第三方進行,您同意就任何因您違反本條款與細則而引致的責任、索償、開支、損害賠償費用及損失(包括法律開支),向Pias Intercosmex (Hong Kong) Co., Ltd. (包括其員工、董事、代理、隸屬機構及母公司)作出補償並使之不致蒙受任何損失。違反本條款與細則的行為,是包括其他人因您的作為或不作為而透過您的帳戶使用本網站。

司法權

此條款與細則及私隱政策,是受香港的法律規管,並根據其法律詮釋執行。 因本條款和條件引起或與之相關的任何爭議或索賠,香港法院擁有專屬司法管轄權。

查詢

如您對在本網站下達的訂單有任何疑問,請發送電郵至 [email protected] 或於辦公時間內致電3607 9500 (星期一至星期五,上午十時至下午六時; 公眾假期除外) 聯絡我們客戶服務部。

REGISTRATION OF ACCOUNT

For the purpose of using online shopping services provided by Pias Intercosmex (Hong Kong) Co., Ltd. (referred to collectively as “Pias”, “we”, “our” or “us”) for purchasing products under Kesalan Patharan (the brand name referred below as “Kesalan Patharan”) on https://eshop.kesalanpatharan.hk (the “Site”), you will need to register an account. In doing so and in your access and use of the Site, you agree to (where necessary) provide us with accurate, updated, and complete information of yourself in all respects for such purpose. By registering the online account, you fully agree to the Terms and Conditions hereinafter. You further consent to the Privacy Policy for the Site how we collect, use and disclose your personal data. Kesalan Patharan is committed to complying with the requirements under the Personal Data (Privacy) Ordinance, Chapter 486 of the laws of Hong Kong.

Generally, we would not ask you for your account’s password either in written format (via email or otherwise), in person or on the phone. In using the Site, you are responsible for: (i) safeguarding any passwords associated with your use of the account and our Services, and (ii) all use of our Services under your account. Please take reasonable care in protecting access to your account from any unauthorized use. If you become aware of or suspect any unauthorized use of your account or suspect any other security incident related to your account, please contact our customer service via [email protected] or 3607 9500 (Monday to Friday 10am-6pm excluding any public holidays) immediately.

MEMBERSHIP

Once you have successfully created an online account and you can start making purchases on the Site. You may receive 1 point for every HK$1 dollar spent on the purchase you made through the Site; but it is subject to change based on promotion mechanics, such as double bonus point etc. For our subsisting member, only if the personal information registered in the Site is perfectly match with the subsisting information, any new points earned from the online purchase will be added and accumulated to your existing membership balance. Therefore, the provision of the true and accurate information by you is extremely important in this regard. As a reminder, unless specified, all purchase offers and services are not applicable in online purchase.

POINTS

You will receive 1 point for every HK$1 dollar spent on your online purchase. Any new points earned from the online purchase will be added and accumulated to your current existing membership balance in 5 days. As a reminder, points are non-transferrable to any third parties and cannot be used to redeem cash.

Any points earned, regardless earned from online or offline purchases, can be redeemed at Kesalan Patharan physical shops or counters only. In any disputes, the decision of Kesalan Patharan shall be final and conclusive.

AVAILABILITY OF CONTENT

Kesalan Patharan reserves the right to amend or withdraw any content on the Site at any time without any notice. Kesalan Patharan shall not be liable for any breakdown or temporary unavailability of the Site at any time and for any period for whatsoever reason(s).

TERMS OF SALE

By placing orders on the Site, you are (i) offering to purchase a product, (ii) representing that you are of legal age to form a binding contract, and (iii) representing that all information you provide to us in connection with such order is true and accurate and you are an authorized user of the payment method provided. The receipt by you of an order confirmation does not constitute our acceptance of an order or any promise concerning your offer. Any time after receiving your order we retain the sole and absolute right to accept, refuse, or modify any order request made by you. If your order is acceptable by us, a contract shall be deemed concluded when we send you an email to confirm that the goods under your order have been shipped from our shipping location.

PRODUCT DESCRIPTION

Kesalan Patharan will endeavor to ensure that content and the product descriptions on the Site are as accurate and complete as possible. Despite our efforts, however, any content and/or product information on the Site may occasionally be inaccurate, incomplete or out-of-date. We therefore do not warrant the accuracy or completeness of the information of this Site. If you later feel that a purchased product does not match under the description in this Site, please contact our customer service via [email protected] or 3607 9500 (Monday to Friday 10am-6pm excluding any public holidays).

PRICING

Prices are shown on the Site in Hong Kong Dollars (HK$) only.

The prices of the products will be as stipulated in the Site except in the case of obvious error. Although we make every effort to ensure that all prices appearing on the Site are accurate, errors may occur and we reserve our right to rectify them. If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and offer you the option of confirming your order at the correct price or cancelling it. If we are unable to reach you, the order will be deemed cancelled.

For the avoidance of doubt, Kesalan Patharan reserves the right to adjust its prices on the Site from time to time without any prior notice to you.

SECURITY ONLINE

Kesalan Patharan places utmost importance on the security of online transaction. The Site employs Secure Socket Layer (SSL) encryption technology, the most advanced consumer online security technique to date, which will encode your information when you place an order online. You can be assured that your order will be placed in a safe and secure manner. We have used reputable encryption software. If you wish to learn more about SSL encryption software, please visit here for your reference. In order for encryption to take place, your browser must have the SSL protocol. The browsers that have this software include but not limited to the following:

AOL 5.0 and higher
Internet Explorer 5.0 and higher
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TEMPORARILY OUT OF STOCK

Please contact our customer service via [email protected] or 3607 9500 (Monday to Friday 10am-6pm excluding any public holidays).

ORDER PROCESS

Orders are processed and shipped on business days only (Monday through Friday, excluding Saturdays, Sundays and any Public Holidays).

Orders placed on Saturdays, Sundays or any Public Holidays will be processed the following business day

Standard Delivery orders are processed within 3 – 5 business days.

Orders are shipped to areas within Hong Kong only.

At the moment, we are unable to accept orders to be shipped to addresses outside Hong Kong.

We will try our most commercially reasonable effort to meet the estimated processing time as above but we cannot guarantee that such estimate can be met and we shall not be liable for any delay.

MAXIMUM PURCHASE POLICY

Our policy stipulates that the quantity of any single product item must not be greater than 10 in any given order. If you have any queries, please contact us via [email protected] or 3607 9500 (Monday to Friday 10am-6pm excluding any public holidays) and we will be happy to provide assistance.

ORDER STATUS

The status of your most recent orders is available for checking on the Site. Please login to “My Account” and view the order status. You may also reach us via [email protected] or call 3607 9500 (Monday to Friday 10am – 6pm excluding any public holidays).

If you wish to track the status of the shipment, please visit the carrier’s website or contact their customer service directly.

CANCEL YOUR ORDER

Once we start processing your order, we regret that no change or cancellation can be made. If you would like to cancel an online order after placing it, please contact our customer service via [email protected] or 3607 9500 (Monday to Friday 10am-6pm excluding any public holidays) as soon as possible. We may or may not cancel your order and our decision shall be final and conclusive.

Occasionally, orders or parts of an order are cancelled for various reasons. Some reasons are:

Unavailability of item(s)

Difficulty in processing your payment information

Cannot ship to the address provided

A duplicate order was placed

Upon customer request

Purchase limits have been exceeded

If your order is cancelled, we will notify you of the cancellation by means of email notification and arrange a refund accordingly. If you have any queries about a cancelled order, please contact our customer service via [email protected] or 3607 9500 (Monday to Friday 10am-6pm excluding any public holidays)

FIND A MISSING PACKAGE

In the unfortunate event that you cannot locate the package when the tracking information confirms delivery, we suggest you

1.Check with neighbours and family members

2.Look around the delivery location

3.Get in touch with the shipping company directly

Shipping

Unless otherwise mentioned (e.g. specifically listed promotions on the Site), the following delivery policy is applicable to orders made on the Site.

Complimentary shipping for each purchase of HK$600 or above

A delivery fee of HK$30 for any order below HK$600

Standard Delivery Service is offered to delivery addresses of Hong Kong only.

Service Areas of delivery

Standard Delivery Service is available within Hong Kong Island, Kowloon, New Territories, Outlying Islands. This service is NOT available in specified areas, including but not limited to: Big Wave Bay, Lo Wu, Tai O Island, Siu Ho Wan and Po Toi Islands.

No Delivery Service will be made outside of Hong Kong.

We do NOT accept P.O Box as delivery address.

Orders will be delivered to the address provided by customer when placing their order. An order can be delivered to one address only. If you wish to have the items of one order to be sent to multiple addresses, you will need to place a separate order for each address.

Shipping days and schedules

We will try our most commercially reasonable effort to meet the estimated delivery time set out in below but we cannot guarantee that such estimate can be met and shall not be liable for any delay.

Your parcel will be ready for shipping in 3-5 business days upon confirmation of payment. This is for reference only as the actual situation might vary depending on stock availability.

Under normal circumstances, you will be able to receive your order in 3-5 business days after the parcel is ready. Please allow extra time for delivery to remote areas. It could take 3-5 business days for the parcel to arrive at the shipping address.

Delivery service is not available on Saturdays, Sundays and Public Holidays.

Kesalan Patharan reserves the right to amend or change the above Outlying Islands Delivery Schedule at any time as it deems appropriate without a prior notice to you.

Shipment tracking/ change of shipping address

Once the order is shipped out, you will receive an email included the information for the tracking. If you wish to track the status of the shipment, please visit the carrier’s company website or contact their customer service directly.

If you need to make changes to the delivery address after the order is shipped out, please contact the customer service of carrier’s company directly for such arrangement. All expenses arising from the change shall be borne by the customer.

In case the parcel cannot be successfully delivered due to customer’s personal reasons, please contact them directly to make further arrangements. After multiple failed delivery attempts, your order might risk being cancelled and not refunded.

EVENTS OUTSIDE OF OUR CONTROL

Kesalan Patharan shall not be liable or responsible for any failure to perform, or delay in performance of, any of Kesalan Patharan’s obligations under a contract that is caused by events outside Kesalan Patharan’s reasonable control.

Such an event includes any act, event, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

  1. Strikes, lock-outs or other industrial action
  2. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether war declared or not) or threat or preparation for war.
  3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster
  4. Delay caused by any third party in the use of railways, shipping, aircraft, motor transport, or other means of public or private transport
  5. Delay or any disruption of services due to the use of public or private telecommunication networks
  6. The acts, decrees, legislation, regulations or restrictions of any government.

Kesalan Patharan’s performance under any contract is deemed to be suspended for the period that the abovementioned event continues, and Kesalan Patharan will have an extension of time for performance for the duration of that period.

Payment

We accept payments made by:

  1. Stripe (Visa/MasterCard/American Express/Discover/JCB/Union Pay)
  2. Direct bank transfer

For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.

THE RETURN POLICY

No refund/ exchange is allowed under any circumstances.

General

The Terms and Conditions shall be read together with the Privacy Policy. It is your responsibility to read, understand and comply with the Terms and Conditions during your access and use of the Site. Kesalan Patharan reserves the right to make changes to the Site or any part of the Terms and Conditions at any time without any notice to you. Please visit this page from time to time to check for any updates or changes to any part of the Terms and Conditions including the Privacy Policy.

Limitation of Liability

Kesalan Patharan warrants that any product(s) purchased from us through the Site is of satisfactory quality.

Kesalan Patharan’s liability in connection with any product(s) purchased through the Site is strictly limited to the purchase price of the Product(s). Kesalan Patharan accepts no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence) breach of contract or otherwise, even if foreseeable.

Indemnity

All activities undertaken under your account, whether by you or anyone else with or without your consent, are your sole responsibility. You agree to fully indemnify and hold us, Pias Intercosmex (Hong Kong) Co., Ltd. (including its officers, directors, agents, affiliates and its parent company), harmless and free from and against all liabilities, claims, expenses, damages, costs and losses (including legal fees), arising from any breach of the Terms and Conditions by you. This includes the use of the Site by any other persons using your account caused by your action or inaction.

Jurisdiction

The Terms and Conditions, together with the Privacy Policy, are governed by and construed in accordance with the laws of Hong Kong. The courts of Hong Kong shall have the exclusive jurisdiction in the event of any dispute or claim arising out of or in connection with the Terms and Conditions herein.

Enquiry

If you have any enquiry relating to any order you purchase on/through the Site, please contact our customer service via [email protected] or 3607 9500 (Monday to Friday 10am-6pm excluding any public holidays).

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